Frequently Asked Questions
Everything you need to know about Humaiyra Jewellery
What materials are used in Humaiyra Jewellery pieces?
We use high-quality materials including 18k gold plating, sterling silver, and ethically sourced gemstones to ensure your jewellery remains beautiful and durable for years to come.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the country. International shipping can take between 7-14 business days depending on your location and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that for hygiene reasons, earrings are non-returnable unless faulty.
How should I care for my jewellery to prevent tarnishing?
To maintain the shine, we recommend avoiding contact with perfumes, lotions, and water. Store your pieces in a cool, dry place, ideally in the Humaiyra pouch provided with your purchase.
Do you offer a warranty on your products?
Yes, all Humaiyra Jewellery comes with a 6-month warranty covering manufacturing defects. This does not cover accidental damage or normal wear and tear.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.